It’s no secret at The Basic that our individuals make us potential. Every particular person on our staff performs a key function in serving to us obtain our objectives whereas offering our prospects with wonderful merchandise and repair. To showcase the distinctive and vital work being accomplished throughout the corporate, we’re rolling out a narrative sequence all about our wonderful staff – A Day within the Life! Every story will characteristic a special worker and provide you with an opportunity to see what a day of their work life is like. Sandrica Griffey is an Preliminary Claims Handler III who’s situated in Murfreesboro, TN, and has been with The Basic for simply over a 12 months. Right here’s a have a look at a day within the lifetime of Sandrica.
Describe your job in a single or two sentences.
As a Declare handler degree 3 I assess, overview, and resolve vehicle claims.
What does a typical workday appear like to you?
For me, a typical workday includes quite a lot of various things – returning voicemails, initiating contact with the individuals concerned in an accident, reviewing protection and fault, and paying estimates.
What do you get pleasure from most about your job?
It’s very fulfilling when you’ll be able to assist individuals. Many individuals aren’t conscious that as an adjuster, you’re required to put on many hats. Along with serving as an adjuster, you’re a instructor of protection, and a listening ear for the concerned events.
What’s one thing you want individuals knew about your job?
It’s vital for individuals to know that as an adjuster, the purpose is to seek out protection and shield our insured, not like the stigma that insurance coverage is at all times trying to deny a declare. I like to pay a declare after I can!
What expertise are required in your day by day work?
Two essential expertise wanted are communication and organizational expertise. You have to have the ability to set up your day, and successfully talk with prospects to assist them perceive the protection and the method concerned in a declare that’s already a traumatic occasion on them.
What do you love to do if you find yourself not working?
I get pleasure from protecting aquariums and aquascapes, enjoying devices, making fermented items, and enjoyable with family members.
What drives you?
I’m pushed by my urge to develop into the perfect model of me, and I need my work to mirror that. My purpose is to at all times do my finest, particularly when challenged. I hold going as a result of I do know the satisfaction after I attain my purpose can be that a lot sweeter. And as soon as I acquire my purpose, I transfer even additional so I continue to grow.
In case you might give one piece of profession recommendation, what would it not be?
Continue to grow and continue to learn – evolving as an expert retains issues fascinating and difficult!